Information, Rates & Requirements
Once you step through our doors, your experience will begin with a smile, a friendly face, and when you leave, you will leave with the satisfaction of knowing your pet was in loving and caring hands.
Countryside Kennels, Pet Resort & Spa, the Wieda/Altman and the Wieda/Walker family has been serving Zeeland / Holland and the South West Michigan area for many years - through three generations as a family owned pet care provider. We have a commitment to make your pet feel at home when you're away. We pride ourselves in that our staff is geared towards client education, client relations, as well as excellent pet care.
Check Out Time is 11am If you check out by 11am Monday through Saturday you will not be charged for that day. If your pet departs with a bath on the day out you will have an extended check-out time till Noon.
Boarding charges are calculated similar to human hotels: you are charged for a full day when your pet checks in. Our check out time is 11am. You will be charged for a full day of board if you pickup later than 11am.
Sundays: For our client’s convenience we are open 4pm – 6:00pm on Sunday, but you always pay for the full day Sunday board. We do not offer grooming on Sunday.
Cancellations: You have 7 days prior to your drop off date to change or cancel your reservation during ALL HOLIDAYS AND ALL SUMMER WEEKENDS FOR THE MONTHS OF JUNE THRU LABOR DAY OR YOU WILL BE CHARGED FOR ALL THE DAYS THAT YOU HAVE HELD. For spring break, the cancellation policy is 14 days prior to your drop off date that you may change or cancel without being charged for the days that were held. We require a current credit card on file for all reservations involving any and all dates above. If you do not own a credit card you would be required to prepay your entire reserved dates no later than 14 days prior to your departure date.
Don’t forget to bring the following
- Proof of Vaccinations below must be shown prior to check in
- All K-9’s guests must be current on their DHLP and Bordetella (K-9 cough) Rabies
- All K-9 guests must have a Negative Fecal Test and be on flea preventive
- All Felines must have their current Distemper FVRP and be on a flea preventative
- A minimum of 2 emergency contacts, not including your vet
The policies concerning food in packages and personal items will be strictly enforced due to the COVID 19 requirements
We thank you for your understanding.
What We Provide We supply bowls but recommend that you bring your pets food! Food must be in individual packages per serving with pets name and instructions on each bag! With the COVID protocol we no longer can allow bedding but will allow a toy or 2 and treats! PLEASE label all of your belongings. We will not be held responsible for lost or damaged items left.
Bringing Your Own Diets If bringing your own food, please put in individually measured packets labeled with your pets first and last name with instructions.
All of our Rates include the following amenities
- Room with a view – either the standard room or Deluxe room described above.
- Room with a therapeutic cot. (unless your dog is a chewer)
- Nightly kong stuffed toy or bedtime snacks.
- Multiple sessions throughout the day in one of our many play yards.
- Access to the Doggie Dome to meet and play with other VIP guests (max 8 guests per yard).
VIP Deluxe Room - $45.00 per day for 1 pet
EXTREME VIP - $60.00 per day – (never has to leave the Doggie Dome )
Dome away from home room - $50.00 per day
A VIP has to pass temperament and compatibility testing to spend most of their vacation in the Doggie Dome playing with other VIPS.
If your pet is a VIP and prefers humans to other canine kids it is no problem. They will be in play yards with a human not other canines and may also have access to the Dome when the other VIPS or Daycare kids are napping during lunch break and also early am or late afternoon when daycare kids have been checked out for the day.
Multiple Pet Discounts for VIPS - 10% discount for extra pets sharing a room
VIP Standard Room 4x4 sleeping quarters with 4x10 exercise room adjacent
1st pet $35.00
VIP Deluxe Room 4x8 sleeping quarters with 8x10 exercise room adjacent
1st pet $45.00
Extreme VIP extreme guests never have to leave the dome.
1st Pet $60.00 each additional family member will get a 10% discount
Kitty Condos - 3x6 climate controlled - $22.00 per day
Multiple Kitty Discounts - 1st kitty $22.00 per day 2nd feline will receive 10% off
Additional Fees and Services
Standard Medications - $1.50 per administration
Injectable Shot Administration - $7.00 per administration
* Please make sure all medications are explained in detail with your pets name on them. It would really help if you would have pills in packets labeled by the day they are to be given.
Late Night Snack - a special late night treat - $2 per day
Therapeutic Cot Rentals - $5 per night
Filled Kongs - (Snack Inside Kong) (includes use of our kongs) $5 per time
Pet Report Cards - Report is filled out a minimum of 3 times a day to let you know what your pet’s habits have been like during their visit. Some of the things covered would be eating, playtimes, attitude, and potty habits. $3 per day