Boarding

DOG BOARDING

Countryside Boarding is FUN for dogs!

Do you spend long hours each day away at work and return home to a pouting pooch?  Are you planning a trip and in need of an ideal place that offers your pet a chance to have fun while you are away? Or, are you looking for a salon where your pet can relax, unwind and be pampered?  For busy pet owners, finding boarding or day care where pets can be cared for and loved can be a daunting task.

You need a facility that provides a safe and secure environment where dogs will thrive.  You want animal caregivers that are not only professionally trained, but will treat your dogs with genuine affection.  You want a place where dogs have sufficient social interaction, stimulation and exercise to keep those furry tails wagging happily.  

Fortunately, Countryside Pet Resort & Spa offers all of this and more! Clients have nothing but praise for our award-winning services since we opened our doors three generations ago – and we know the pet guests feel the same.  Your pets are more than just a pet; they are a member of your family.  At Countryside our caring pet professionals will treat your pride and joy like they’re members of our family.

BOARDING

There are no other facilities that offer the outdoor space and huge yards that Countryside offers!!  Wouldn’t you rather have your fur kids enjoying huge outdoor play yards in the country versus being stuck inside in some industrial building?

The boarding accommodations offered at Countryside Pet Resort are impeccably clean. Every room is hand scrubbed and sanitized prior to your pet checking in for their stay with us.  Our professionally designed facility offers spacious indoor/outdoor quarters. The indoor quarters are climate controlled year round.

Dogs lodging at Countryside enjoy private indoor & outdoor spaces complete with soft carpet for bedding, fresh water, daily housekeeping and sanitation services. Ample space gives even the most energetic canine plenty of room to stretch their legs.

We have several types of Boarding Accommodations that we offer our pet guests at Countryside. See Rates & Policies

 Standard Canine Rooms:  4’x4′ in the sleeping area with an adjacent exercise area that are 4’x10′.  The sleeping quarters all offer heat and air-condition depending on the weather.  An average size lab or golden fit comfortably in this size room.

 Deluxe Canine Rooms: 4’x8′ in the sleeping area with an adjacent exercise area that are 8’x10′.  These also offer heat and air-condition. These rooms are very popular with clients who have very large pets, multiple pets, or just plain want their pet to have tons of room.

Dome Rooms: Located in our popular Doggie Dome. The sleeping areas are 4’x4′ in size. The pets that occupy these rooms are in the dome the entire day playing inside an out. Guests occupying these rooms never have to leave the dome an are cage free except during evening hours to sleep. These rooms are limited an more private. (Must pass temperament test an be spade/neutered) to occupy these rooms.

Executive Suite: The guests in the Executive Suites are completely cage free an a huge 825 sq. feet. With many outdoor breaks in the huge yard adjacent to suite. Executive guests get to play all day and get the Executive Suite all to themselves to rest the entire evening. Completely cage free the entire visit. These are very limited!  (Pets must pass temperament test an be spade/neutered to stay in these suites)

All of Our Guests Receive the Following:

  • Room with a therapeutic cot.
  • Multiple sessions throughout the day in one of our many play yards.
  • Access to the Doggie Dome to meet and play with other guests (max 8 guests per yard).
  • See Rates & Policies

All guests have to pass temperament and compatibility testing to spend more of their vacation in the Doggie Dome playing with other Guests. If your pet is dog reactive and prefers humans to other canine kids it is no problem. They will be in play yards with a human not other canines.  Depending on how reactive they are, they may be required to stay in our special wing that does not have a common fence line.  Additional charges do apply to pets that are very reactive to other pets. We do reserve the right to turn away any pet for aggressive or destructive reasons.

golden_retreivers

Offering a Clean Facility that is Comfortable and Safe for Pets: We are cleaning and disinfecting constantly. Each night pets are securely tucked in for the evening indoors in their individual rooms.

You are more than welcome to bring your pet’s favorite washable bedding from home. Please no afghans, comforters, sheets or towels unless  they are contained in a box or basket.  Some pets like having their crate with them, so feel free to bring it along. It must be a size small enough to have a carry handle on top. We will do our best to accommodate it. 

Dog Grooming & Bathing:  After a stay that includes lots of fun and play, we recommend a departure bath. We will send your pet home looking their best and smelling fresh! We also offer a selection of other grooming and bathing services through our grooming salon. Schedule an appointment that coincides with your departure day. Whether it is just a Bath & Brush, or “The Works” Countryside offers premium pet grooming services for our guests. 

Toys and Treats are offered for sale in our lobby if you forget something from home or your furry friend is in want of a new toy!

Yikes!

The painters are coming on Wednesday and your in-laws are also stopping by for the day – don’t panic – call Countryside!  Let Fido escape for a FUN day of day boarding which provides an outlet to expend excess energy, socialize, and remain a healthy active pet.  At day boarding or day care there is never a dull moment and our schedule is packed with fun and activities.   Our team of animal caregivers attends to the needs of all our guests throughout the entire day.  Day Care and Day Boarding can be in a play group or individually structured for those pets who are older or don’t care for other dogs.

Acceptance Policy

 If your pet is not spayed or neutered, they will not be allowed to play in the dome or play with other pets.  Every pet guest must have a negative fecal and be on a flea/tick preventative.

Make Your Reservation Today!

The Original and Still the Finest PET RESORT in Southwest Michigan!
Rated #1 Resort & Spa in Southwest Michigan Multiple Times!
Experience the difference! Since 1967

CAT BOARDRING

Countryside Boarding is FUN for Cats...

Are you planning a trip and in need of an ideal place that offers your cat a chance to have fun while you are away? Or, are you looking for a salon where your cat can relax, unwind and be pampered?

For busy pet owners, finding boarding where your pet can be cared for and loved can be a daunting task.  You need a facility that provides a safe and secure environment where cats will thrive.  You want animal caregivers that are not only professionally trained, but will treat your cat with genuine affection.  

Fortunately, Countryside Pet Resort offers all of this and more! Clients have nothing but praise for our award-winning services since we opened our doors three generations ago – and we know the pet guests feel the same.  Your pet is more than just a pet; they are members of your family.

At Countryside Pet Resort & Spa our caring pet professionals will treat your pride and joy like they’re members of our family.

Feline Boarding

Our Kitty Condos are 3’x6′ in size are heated and air-conditioned and are located on an upper level above all the dogs. The felines seem to adjust very quickly at our facility because a cat naturally likes to be able to get away or look down on potential danger.  At our facility they know right from the start that they are safe being up high, rather than being at ground level with the K-9’s.

Cat guests at Countryside are purr-fectly content for even the pickiest cat! Each cat can snuggle up with soft bedding in their own Kitty Condo ensuring a good night’s sleep!

Offering a Clean Facility that is Comfortable and Safe for Pets: We clean and sanitize rooms daily!  

What Countryside Provides:

We provide fresh water, toys, bowls, and kitty litter. Please provide us with your cat’s usual diet in daily, individual portions.

Our feeding schedule is twice daily, however we can accommodate feeding more often if requested. Please no glass or ceramic bowls, dishes or containers.

All items brought from home must be labeled with the pet’s name and your last name.

Countryside is not responsible for any lost or destroyed items, so please bring only items that your pet will not miss when they get home.

Although bedding is provided, you are more than welcome to bring your pet’s favorite washable bedding from home. 

Toys and Treats

Toys and Treats are offered for sale in our lobby if you forget something from home or your furry friend is in want of a new toy!

Don’t Forget Our Full Service Professional Cat Grooming:  Whether it is just a Bath & Brush, or “The Works” Countryside offers premium pet grooming services for our feline guests. 

Make Your Reservation Today!

The Original and Still the Finest PET RESORT in Southwest Michigan!
Rated #1 Resort & Spa in Southwest Michigan Multiple Times!
Experience the difference! Since 1967

Rates and Policies

First ask yourself – Why Countrysides website  shows tons of detailed photos of their actual facility when others only show 1 or 2 if any.

Once you step through our doors, your experience will begin with a smile, a friendly face, and when you leave, you will leave with the satisfaction of knowing your pet was in loving and caring hands.

Countryside Pet Resort & Spa, the Wieda/Altman and the Wieda/Walker family have been serving Zeeland / Holland and the South West Michigan area for many years – through three generations as a family owned pet care provider.  We have a commitment to make your pet feel at home when you’re away.  We pride ourselves in that our staff is geared towards client education, client relations, as well as excellent pet care.

Countryside Policies

Cancellations

Check Out Time is 11am  If you check out by 11am Monday through Saturday you will not be charged for that day. If your pet departs with a bath on the day out you will have an extended check-out time till Noon.  

Boarding charges are calculated similar to human hotels: you are charged for a full day when your pet checks in. Our check out time is 11am.  You will be charged for a full day of board if you pickup later than 11am.

Sundays:  For our client’s convenience we are open 4pm – 6:00pm on Sunday, but you always pay for the full day Sunday board.  We do not offer grooming on Sunday.

Spring break carries a 7 day minimum charge

 ALL other Holidays carry a 3 day minimum charge

You have 7 days prior to your drop off date to change or cancel your reservation for ALL SUMMER WEEKENDS FOR THE MONTHS OF MAY THRU LABOR DAY OR YOU WILL BE CHARGED FOR ALL THE DAYS THAT YOU HAVE HELD.  For spring break Thanksgiving, Christmas & New Years the cancellation policy is 14 days prior to your drop off date that you may change or cancel without being charged for the days that were heldWe require a $100 Non-refundable Deposit during those time which is due at the time of booking.

 We require  a current credit card on file for all reservations involving any and all dates above. If you do not own a credit card you would be required to prepay within 24 hours of booking your reservation. 

Don’t forget to send us the following prior to your pets arrival date!

  • Proof of Vaccinations below must be given to us prior to check in
  • All K-9 guests must be current on their DHLP and Bordetella (K-9 cough) Rabies
  • All K-9 guests must have a Negative Fecal Test and be on flea preventive 
  • All Felines must have their current Distemper FVRP and be on a flea preventative
  • A minimum of 2 emergency contacts, not including your vet

What We Provide: We supply bowls and bedding but recommend that you bring your pets food!  PLEASE label all of your belongings. Please limit your belongs to no more than 2 toys and 1 personal item.  We will not be held responsible for lost or damaged items left.

Please put your pets food in individually measured packets labeled with your pets first and last name with instructions.

Boarding Rates

All of our Rates include the following amenities

  • Room with a therapeutic cot and blanket (unless your dog is a chewer).
  • Multiple sessions throughout the day in one of our many play yards.
  • Please remember we are one of the only facilities that offers each pet not only a private sleeping area but also a private exercise area adjacent.

Standard Room     –    $52.00 per day for 1 pet (pets up to 100lbs)
Deluxe Room          –    $65.00 per day for 1 pet (pets over 100lbs)
Executive Suite       –   $70.00 per day  (never has to leave the Doggie Dome )
Dome home room       $60.00 per day- (play in dome all day private room in the dome to sleep)

Guests  staying in dome must pass temperament and compatibility testing to spend most of their vacation in the Doggie Dome playing with other guests. If your canine prefers humans to other canine kids it is no problem. They will be in play yards with a human not other canines.

All guests that go to dome must be spade/neutered if older than 9 months.

Multiple Pet Discounts  for extra pets sharing a room

Please take note of the size rooms we are offering for multiple family pets sharing compared to other facilities!. We take your pets COMFORT serious! Multiple pets need more space and we have the rooms to accommodate!

Standard Room 4×4 sleeping quarters with 4×10 exercise room adjacent
1 pet  $52.00 –
 2 pets $100 (Both pets must be under 25lbs)

Deluxe Room     4×8 sleeping quarters with 8×10 exercise room adjacent
1 pet  $65.00 – 2 pets $125 – 3 pets $180

Executive Suite guests never have to leave the dome.
1 Pet  $70.00  – 2 pets $135 – 3 pets $196

Feline Guests

Kitty Condos  – 3×6 climate controlled – $38.00 per day 
Multiple Kitty Discounts –  1 cat $38 – 2 cats $73 (sharing condo)           

Additional Fees and Services

*Medications
Standard Medications – $1.50 per administration
Injectable Shot Administration – $7.00 per administration
* Please make sure all medications are explained in detail with your pets name on them. It would really help if you would have pills in packets labeled by the day they are to be given.

Pet Report Cards – Report cards are sent out to your email to let you know what your fur baby has been up to and what friends they may be enjoying during their vacation with us!

$10 per – report card – you will love the new ecards!

Calming CBD Cookies: $2.50 per cookie – great for seperation anxiety

Facebook Photo Shoots – $10 per session

Make Your Reservation Today!

The Original and Still the Finest PET RESORT in Southwest Michigan!
Rated #1 Resort & Spa in Southwest Michigan Multiple Times!
Experience the difference! Since 1967

Pet Checker VS Countryside

The term "pet sitter" implies someone “sits” with your pet the entire time you are gone....

But, in most cases, however, it would be better to use the term “pet checker” as most only check on your pet once or twice during a twenty-four hour period. Many times there is little or no supervision, exercise or companionship. Emphasis all too frequently is placed more on the quantity of calls rather than the pet’s welfare since pet checkers are usually paid by the job or visit….. there are differences, and you should know about them before you leave your pets home alone! 

Misconceptions  Many misconceptions exist between what pet care professionals can provide, and what a pet checker does in the absence of pet owners. Since Countryside has a genuine interest in the welfare of the pets they care for, here are some points for consideration.

At Countryside, our staff is available throughout the entire day. WE LIVE ON THE PREMISES!  During the night time hours, to provide care should the need arise. Evening bed checks are performed every evening to make sure your pet is safe and secure before retiring for the night.

NEXT TIME YOU PLAN A VACATION, CONSIDER THESE DIFFERENCES…

Pet Checker Situation

  • Pet left alone 23 out of 24 hours.
  • Pet may suffer from separation anxiety and extreme boredom.
  • With no social interaction or routine the pet may become ill or howl or bark nonstop.
  • Pet may suffer needlessly due to delayed treatment for illness or accident.
  • Pet may bar entry into your home – “protecting” his home, or hide under a bed preventing adequate care.
  • Pet may destroy your home, yard, belongings, or even forget basic house training.
  • Pet may escape and run away to find his owner, or hurt himself trying, especially during thunderstorms, or fireworks.

Countryside

  • Structured social environment with care givers and other pets present.
  • Pets are encouraged to participate, eat, eliminate several times a day, and are NOT left to fend for themselves.
  • Social interaction & routines are designed for the pets physical and emotional health: i.e. playtimes, treats, toys, walks, frisbee sessions, tennis sessions, and grooming needs.
  • Immediate treatment of illness, injury & stress-related symptoms are identified quickly. 

Special CareCountryside provides extra services for old, young and sensitive pets to alleviate anxiety through the use of kind words, raised beds, and special preparation of diets.

Security – As most dogs that end up as strays or in pounds have escaped from their own yard while the owner was away, escape from Countryside is almost non-existent as we are double fenced.  The entire staff at Countryside is dedicated to providing the very best care for your pet while they are in our care. We look at pet boarding as a fun-filled vacation for you pet while you are away!  Pet checkers can’t match this routine without several costly trips to the owner’s house and just may miss or overlook important signs during the short time they are in your home.  

Costs – One of the primary reasons pet owners revert to a pet checkers is price. As you well know, good quality care does not come cheap, but consider that Countryside has invested a great deal of capital into their facilities. Countryside is financially motivated to provide excellent pet care and services which lead to long-lasting relationships with the pet owner. 

Boarded pets are observed by full-time staff and the Countryside owners live on the premises. The pet’s well-being is our 1st priority. Health or behavior problems can then be referred to the right specialists. Countryside staff regularly notices symptoms even the most attentive owners might overlook at home. Boarded pets may receive flea treatments, skin, coat and medical care as needed or as directed by their veterinarian each time they board. 

Boarded pets are required to have all vaccinations current for contagious diseases. Pet checkers going from house to house may introduce virus to a pet in another house on their route. Boarded pets do not destroy carpeting, drapes, landscaping or your relationship with your neighbors while you are out of town.

Home Security – While the care and well being of your pets is your main concern, you should also consider the risks of strangers (whether bonded or not) having access to your home and personal property.

Separation Anxiety  – Pets suffer emotional stress when their owners leave whether they’re left at home or placed in a boarding facility. It’s how those providing the care respond that makes the difference in the pet’s emotional state. 

Health & Welfare – Stress brought on by the pet owner leaving may cause an illness to come on quickly. Disorders such as bloat, diarrhea and heatstroke need prompt attention or the pet may suffer needlessly. Home accidents such as ingesting household poisons, injuries or bee stings can be fatal if not treated immediately. Pets on medication should receive it on schedule and be monitored for side effects and other symptoms. Extra effort must be made to keep the convalescing pet comfortable, clean, eating, eliminating and to make follow-up visits to the veterinarian. 

At Countryside pets are monitored by staff trained to recognize early signs of illness. This prevents problems from escalating.

Staffing at Countryside allows the pet to be taken to your veterinarian immediately if needed, and ensures the veterinarian’s instructions are followed throughout the convalescence. A pet checker may not notice a problem until a late check, at which time the pet may be critical and need the services of an emergency clinic, at a greater cost to the owner. Should problems occur moments after a pet checker leaves, it may be many hours before it is noticed – a very serious and possible deadly delay.

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